As the outsourcing of mission critical applications has increased among large enterprises, so has the number of companies offering services. Competition is fierce and service providers find it increasingly difficult to bid for contracts and deliver agreed service levels on time and within budget.
Micro Focus application portfolio management helps SIs and outsourcers win more business and achieve greater profitability by:
- Enabling bidding based on fact-based application metrics and intelligence.
- Reducing the start-up time and learning curve required to assume control of customers’ applications.
- Demonstrating and proving value to the customer.
- Better managing customer applications.
- Documenting and justifying all billable activities.
- Improving customer satisfaction and managing SLAs.
- Providing total transparency throughout the contract.
The Micro Focus APM architecture is open and relational, allowing organizations to integrate their favourite tools and methodologies. By using our solutions, integrators can quickly gain knowledge and control of a client's software assets, and establish a firm foundation for the discovery, planning and documentation phases of critical projects.