Case Study : Banca Intesa   

Synopsis

Following an internal reorganisation, the Italian banking group Banca Intesa realised that, in order to derive the maximum value from their amalgamated IT assets, it was necessary to achieve significant improvement in their global IT Governance.  In particular, Banca Intesa wanted to improve the cost/performance ratio it achieved from outsourcing, through the renewal of application management contracts with its suppliers. By employing the comprehensive toolset that the Micro Focus APM solution provides, Banca Intesa were able to complete a deep application portfolio analysis that has led to a company-wide implementation of the solution, and guarantees a continuous systematic measurement of their application portfolio. This ensures that the performance cost/performance ratios of each application can be identified and monitored, allowing Banca Intesa to achieve their original aim.

Business Benefits

• Clear view of IT assets – Banca Intesa can now centrally manage information relating to the status and evolution of its application portfolio. The Micro Focus APM solution has provided them with more transparency and understanding of each application and how each operates and interacts to provide the complex processes required.
• Support of decision making –Application portfolio assessment is pivotal in the provision of objective, accurate and relevant information that can be used in supporting application portfolio management decisions made at the enterprise level.
• Future security – As these systems are vital in ensuring the practical and efficient operation of the Banca Intesa group, the repository of data detailing every application area that is generated as a result of implementing this solution will continue to be a relevant source in securing the future success of the corporation.
• Quality and productivity – Banca Intesa are now able to track the change traffic of every new or existing lines of code across their application portfolio. This facilitates the consistent and objective monitoring of software quality leading to precise effort/cost evaluation.